Refund Policy

1. Refund Eligibility

We offer refunds under the following conditions:

• The refund is requested within 7 days from the start of a new subscription cycle.
• You have used our AI processing service 5 times or less during the current subscription cycle.

2. Refund Process

To request a refund:

• Send an email to [email protected] with the subject line "Refund Request".
• Include your account email address and a brief reason for the refund in the email body.
• Our support team will review your request and respond within 3-5 business days.

3. Refund Method

Refunds will be processed to the original payment method used for the purchase.

Please allow 5-10 business days for the refund to appear on your statement, depending on your bank's processing times.

4. Non-Refundable Items

The following are not eligible for refunds:

• Subscriptions that have been active for more than 7 days
• Accounts that have used our AI processing service more than 5 times in the current billing cycle
• Any add-on services or one-time purchases

5. Exceptions

In certain circumstances, we may make exceptions to this policy. These will be handled on a case-by-case basis at our discretion.

6. Changes to this Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.

7. Contact Us

If you have any questions about our refund policy, please contact our support team at [email protected].